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Do I have to have eBanking to enroll? |
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You will need to have an eBanking User ID and password in order to enroll for Mobile Banking. |
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How do I enroll for Mobile Banking? |
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To enroll for Mobile Banking you must first have an eBanking user id and password. Once you have this and have logged into your eBanking you will go to the Options>Mobile Settings and then select which service you would like to enroll in. It will be either Web Mobile Settings or Text Mobile Settings. |
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What can I do if I just have the texting portion? |
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If you just have the text piece, you can get balances of all account your setup and the last 5 transactions on those accounts. |
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Can I use the texting portion of Mobile Banking on a different cell phone other than the one I have already registered? |
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You cannot access your account via texting using a phone other than the one registered. |
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Is my information safe when I use Mobile Banking? |
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Yes it is. Web portion same regulations as eBanking site |
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How do I update my carrier/phone number information if it has changed? |
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You will need to login to your eBanking on a computer. From there you will need to go the Options tab => Mobile Setting and change the setting for the appropriate option, it will be either Web Mobile Settings or Text Mobile Settings. |
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How is accessing the Mobile Banking website different from using the one used on a computer? |
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The Mobile Banking website was specifically developed for cell phone use. The once used on a computer may not be access via a cell phone. |
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Can I setup more than one Mobile Banker in my eBanking? |
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No, each person wanting to use Mobile Banking will need their own user id and password for eBanking. |
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What are the benefits of Mobile Banking? |
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Depending on your type of service, you can inquire on balances, transfer funds, pay bills (as long as the payees are already setup using eBanking via a computer), verify transactions, anywhere any time. Great when you want to bank after normal banking hours and during holidays, on vacation, or too busy to get to your computer. |
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What information does Mobile Banking store on my cell phone? |
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The information stored depends on the type of phone you are using. |
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Can I use Bill Pay? |
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Yes, as long as the payees are already setup using eBanking via a computer |
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Is the iPhone mobile App free? |
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Yes, once it is available you will be able to download it from the Apple Store from your iPhone or iPod Touch. |
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How do I download the iPhone mobile App? |
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You will be able to download the iPhone mobile app through the Apple Store just like any other app. |
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